Custom AI chatbots for your business, on your website and WhatsApp
A chatbot trained on your business: your services, prices, hours and policies. It answers in English and Spanish, captures leads, books appointments, and hands over to a person when it should, day and night.
- Knows your business
- Answers where customers write
- Captures leads and books
- Hands over to a person
- Connected to your tools
- Reviewed and improved
What your AI chatbot does
Knows your business
Trained on your website, price lists, FAQs and policies, and set up to answer only from that information.
Answers where customers write
On your website, WhatsApp, and Instagram or Facebook messages, with one consistent set of answers.
Captures leads and books
Asks for what you need to know, collects contact details, and books into your calendar or booking system.
Hands over to a person
Passes the conversation to your team with a summary when a customer asks for it or the question needs a human.
Connected to your tools
Through n8n, every conversation can update your CRM, calendar or spreadsheet and alert your team.
Reviewed and improved
We read the conversations, fix weak answers and add what's missing, every month.
What is an AI chatbot for business?
An AI chatbot for business is an assistant that understands questions written in everyday language and answers them using your company's own information. Unlike an older chatbot built on fixed menus and buttons, it can handle questions phrased in many different ways, in several languages, and hold a real conversation.
For a local business, that means answering prices, availability and service areas at any hour, collecting the customer's details and booking the appointment, instead of losing the customer to the next company that picks up the phone.
AI chatbot vs. live chat
Live chat needs a person available to answer, so messages after hours or at busy times wait or go unanswered. An AI chatbot answers instantly, at any time, and only passes to a person the conversations that need one. Many businesses use both: the chatbot handles the common questions and your team handles the rest, with a summary already written.
How much does a custom AI chatbot cost?
The cost of a custom AI chatbot depends on how many channels it answers on (website, WhatsApp, social media), how much information it needs to learn, which tools it connects to, and the volume of conversations, since AI models charge by usage. A website chatbot that answers questions and captures leads is a smaller project than an assistant that books into your calendar and updates your CRM.
We define the scope with you and send a fixed price for the build, plus a clear monthly cost for running and improving it.
How we build your chatbot
Discovery
We list the questions you get most, the information the bot needs, and what it must never say.
Build and train
We set up the assistant, connect it to your channels and tools, and load your information.
Test with your team
You try to break it. We fix what you find before customers see it.
Launch and improve
It goes live, and we keep reviewing conversations and improving the answers.
A good fit if
- Your team answers the same questions every day
- Messages arrive after hours and customers go elsewhere
- Most of your customers contact you on WhatsApp
- You run a hotel, a vacation rental or a busy local business
Common questions
Will the chatbot make things up?
We limit it to the information you approve, tell it to say when it doesn't know, and test it before launch. No AI is perfect, so we also review conversations and you can take over any chat.
Will customers know they're talking to AI?
Yes. Every assistant we build says it's an AI assistant, and customers can ask for a person at any time.
Which AI model do you use?
We choose the model for each project, from providers such as OpenAI, Anthropic or Google, based on quality, language and cost.
What happens to the conversations?
They're stored securely so you can review them, kept only as long as needed, and never used to sell to your customers. We help you update your privacy policy to cover the assistant.
Tell us what your customers ask most
A few details are enough. We reply within one business day to set up a short call.
- Call or text: +1 (610) 234-7697Mon–Fri, 9 am–6 pm ET
- WhatsAppEnglish or Spanish
- info@nexuswaveagency.comWe reply within one business day